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Facebook private messages between pages and fans

Facebook is starting to introduce a new feature which allows fans to send private messages to business pages.

  Author: mat | Source: thenextweb.com | 19th December 2011  
 
 
 

The new Facebook messaging option brings a possibility for a more personal social communication between the business or a brand and their customers or so called fans in Facebook lingo.

For the communication the first message must be initiated by a fan, after that it works in both ways, so the company can then contact a fan at any time.

If the collateral damage of this new feature will be reflected as a reduced public communication on company pages, remains yet to bee seen.

This is how the feature description looks like to Asia brand page admins:




Image by thenextweb.com

So far the new Facebook messaging option only appeared in Asia but it's only a matter of time when it will be available to rest of the world.



 

 
 
   
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